Supervisor, Member Services
Well
About this role
The Supervisor, Member Services at Well leads a team of Well Guides to ensure members receive consistent, empathetic, high-quality support. This role serves as the first line of advocacy for the team, fostering employee development and a collaborative culture. The supervisor partners across the organization to improve member-facing tools and processes while maintaining confidentiality and security standards.
Skills
About Well
well.coWell is a digital health engagement platform that delivers a personalized daily health partner designed to fit modern life. Rather than one-size-fits-all programs, it uses tailored nudges, content and incentives to drive healthier behaviors and sustained engagement. The platform focuses on daily touchpoints and personalization to improve outcomes and retention. Well is positioned for organizations and consumers seeking a more personal, habit-focused approach to wellness.
Recent company news
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2 hours ago
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4 hours ago
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4 days ago
Business WireWELL Health to Report Fourth Quarter and Year End 2025 Financial Results on March 19, 2026
3 days ago
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About Well
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Well.
Salary
$58k – $66k
per year
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