Well Guide
Well
About this role
The Well Guide is a member-facing role on the Member Services team focused on creating frictionless experiences and supporting members' health and wellness. This position reports to a Member Services Supervisor and contributes to Well's mission to transform healthcare by engaging members with empathy and professionalism. The role is on-site in Chapel Hill, NC and supports scheduled shifts to deliver consistent, high-quality member interactions.
Skills
About Well
well.coWell is a digital health engagement platform that delivers a personalized daily health partner designed to fit modern life. Rather than one-size-fits-all programs, it uses tailored nudges, content and incentives to drive healthier behaviors and sustained engagement. The platform focuses on daily touchpoints and personalization to improve outcomes and retention. Well is positioned for organizations and consumers seeking a more personal, habit-focused approach to wellness.
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About Well
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Well.
Salary
$48k
per year