Support Analyst

Bottomline(24 days ago)

Geneva, Switzerland, SwitzerlandOnsiteFull TimeMedior$78,085 - $105,068 (estimated)Customer Support

About this role

A Support Analyst at Bottomline supports the company’s business payments and cash management software platforms, contributing to customer satisfaction and service quality. The role sits within a global payments organization focused on delivering reliable solutions for clients.

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Required Skills

Troubleshooting
ITIL
SQL
Linux
Windows
Salesforce
ITSM
KCS
Communication
Multitasking

+2 more

Qualifications

University Degree in IT
ITIL 4 Foundation

About Bottomline

bottomline.com

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.

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