Support Specialist - Tier 1

New Era Technology(20 days ago)

West VirginiaOnsiteFull TimeMedior$72,378 - $97,715 (estimated)IT Support

About this role

The Support Specialist at New Era Technology is responsible for delivering high-quality IT technical professional services to clients, including consulting, troubleshooting, and support for various network technologies. This role requires a dedication to quality and customer satisfaction while working within a team-oriented environment to optimize productivity and solve network issues.

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Required Skills

Customer Support
Troubleshooting
VMware
Network Technologies
Documentation

About New Era Technology

neweratech.com

New Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.