Collective Health

Team Lead, Member Claims

Collective Health(18 days ago)

HybridFull TimeManager$55,365 - $69,000Customer Experience
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About this role

A Team Lead on the Member Claims team at Collective Health is a leadership role within Customer Experience focused on supporting employer-sponsored medical plan operations and scaling the Member Claims organization. The position partners across the company to improve processes and the member experience while representing the Member Claims function.

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Required Skills

  • Leadership
  • Coaching
  • Claims Processing
  • Quality Assurance
  • Escalation Management
  • Cross-Functional Collaboration
  • Team Building
  • Performance Management

Qualifications

  • Bachelor's Degree
  • 2+ Years Supervisory Experience
Collective Health

About Collective Health

collectivehealth.com

Collective Health is a healthcare benefits platform that provides an integrated solution for employers to administer self-funded health plans, manage costs, and support their people. It combines cloud-based plan administration, claims processing, data analytics, and care navigation to simplify benefits management and improve the member experience. Employers use Collective Health to increase transparency into spending, reduce waste, coordinate care, and deliver more personalized, concierge-style support to employees.

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