Team Manager
Hone Health(5 months ago)
About this role
The Team Manager will lead a team of Patient Advocates and act as a key link between frontline operations and strategic initiatives, with autonomy to drive team performance and process improvements. The role focuses on developing talent, shaping operational strategies, and ensuring an exceptional patient experience. This is a remote-first position within a fast-paced, high-growth online medical clinic.
Required Skills
- Leadership
- Coaching
- Performance Management
- Quality Assurance
- Data Analysis
- Communication
- Time Management
- Organization
- Problem Solving
- Escalation Management
+2 more
About Hone Health
honehealth.comHone Health is a U.S.-based telehealth clinic focused on hormone optimization and longevity, best known for offering testosterone replacement therapy (TRT) to help restore energy, libido, and overall well-being. They deliver virtual care that pairs clinical assessments with lab testing and ongoing medical oversight to create personalized treatment plans. Care is managed remotely by licensed clinicians with patient support through telemedicine and follow-up monitoring. The company operates from New York and emphasizes evidence-informed approaches to long-term health and vitality.