Tech Support Engineer (Messaging)
Vonage(13 days ago)
About this role
A Technical Support Engineer at Vonage is part of the global Support team helping strategic customers integrate and adopt Vonage’s communications APIs. The role supports customer success through cross-functional collaboration with Sales and the API Group and contributes to improving the overall customer experience. Ideal candidates typically come from software development, API, or telecommunications backgrounds.
Required Skills
- APIs
- SDKs
- Messaging
- Troubleshooting
- Communication
- Linux
- Python
- JavaScript
- Java
- Ruby
+2 more
Qualifications
- BS in Computer Science
About Vonage
vonage.comVonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.
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