Technical Account Manager (f/m/x)

Mondoo(2 months ago)

RemoteFull TimeSenior$154,250 - $205,476 (estimated)Sales

About this role

As a Technical Account Manager at Mondoo, you will collaborate closely with customers to understand their needs, ensuring the effective use of security products to drive adoption and satisfaction. Key responsibilities include providing technical support, assisting with onboarding and training, offering expert technical consultation, and gathering feedback for product development. The role also entails developing documentation and advocating for customer needs within the company while monitoring key performance metrics. Candidates should have 5+ years of experience in technical support or customer success, with a strong background in security technologies and tools.

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Required Skills

Customer Support
Onboarding
Technical Consultation
Product Feedback
Documentation
Customer Success Stories
Customer Advocacy
Performance Metrics
Relationship Management
Security Knowledge

+6 more

About Mondoo

mondoo.com

Mondoo is a cutting-edge cybersecurity platform that specializes in Agentic Vulnerability Management, enhancing the speed and efficiency of vulnerability remediation across diverse IT infrastructures, including cloud, on-premises, and endpoints. By leveraging AI-driven agents, Mondoo autonomously identifies, prioritizes, and remediates vulnerabilities based on their business impact, helping organizations reduce risks rapidly while maintaining transparency and compliance. The platform is designed to seamlessly integrate into existing workflows, ensuring continuous monitoring, compliance automation, and robust security posture management. With Mondoo, businesses can significantly enhance their security strategies and streamline risk management processes effectively.