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Technical Account Manager (f/m/x) at Mondoo - ApplyBlast

Technical Account Manager (f/m/x)

Mondoo

11 months ago

Remote

Full Time

Senior

0 applicants

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About this role

As a Technical Account Manager at Mondoo, you will collaborate closely with customers to understand their needs, ensuring the effective use of security products to drive adoption and satisfaction. Key responsibilities include providing technical support, assisting with onboarding and training, offering expert technical consultation, and gathering feedback for product development. The role also entails developing documentation and advocating for customer needs within the company while monitoring key performance metrics. Candidates should have 5+ years of experience in technical support or customer success, with a strong background in security technologies and tools.

Skills

About Mondoo

mondoo.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2020

View Profile

Mondoo is an Agentic Managed Vulnerability Service that combines world-class security experts with an AI-native platform to eliminate vulnerability backlogs for organizations. Rather than simply providing a tool, Mondoo operates as an extension of a customer's security team — finding, prioritizing, and remediating vulnerabilities end-to-end across cloud, on-premises, endpoints, and SaaS environments. The service guarantees outcomes such as a 60% reduction in open vulnerabilities and a mean time to remediation of under 16 days, freeing internal teams to focus on strategic work.