Technical Account Manager II (Remote, MEX)
CrowdStrike(28 days ago)
RemoteFull TimeMedior$87,863 - $118,043 (estimated)Customer Success
Apply NowAbout this role
A Technical Account Manager at CrowdStrike provides proactive technical support and advocacy for Premium Support customers, ensuring they are protected and empowered to stop breaches. The role involves onboarding customers to the CrowdStrike platform, maintaining customer health, and serving as the primary technical contact across customer organizations. This position emphasizes customer success, technical credibility, and close collaboration with internal teams to resolve escalations and capture product feedback.
Required Skills
- Windows Server
- Linux
- Mac
- Python
- REST API
- Customer Service
- Communication
- Problem Solving
- Onboarding
- Escalation Management
+4 more
Qualifications
- Bachelor's Degree
- Bachelor's Degree in Computer Science
- CISSP
- ITIL
About CrowdStrike
crowdstrike.comCrowdStrike is a global cybersecurity leader with an advanced cloud-native platform for protecting endpoints, cloud workloads, identities and data.
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