Technical Account Manager

Miro(1 month ago)

HybridFull TimeSenior$163,902 - $217,380 (estimated)Professional Services

About this role

The Technical Account Manager (TAM) partners with Enterprise customers within Miro’s Professional Services organization to maximize the business value of Miro’s Innovation Workspace. Acting as a fractional strategic advisor, the role focuses on embedding Miro into customers’ innovation operating models and driving long-term adoption and outcomes. TAMs operate with high autonomy and combine product knowledge, strategic insight, technical fluency, and change management expertise to influence customer strategy and reinforce value.

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Required Skills

Workflow Optimization
Integration Strategies
Automation
Platform Monitoring
Feature Adoption
AI Adoption
Technical Fluency
Technical Assessments
Tool Consolidation
Change Management

+9 more

About Miro

miro.com

Miro is an AI-powered visual collaboration platform built around a flexible digital whiteboard that helps teams speed product development from ideation to launch. It centralizes brainstorming, mapping, roadmapping, prototyping, and cross-functional alignment to break tool silos and keep stakeholders in sync both in real time and asynchronously. Miro provides templates, integrations with popular tools, enterprise-grade security and governance, and AI features that generate ideas, summarize work, and automate routine tasks to accelerate decision-making. Product, design, and engineering teams at startups and large organizations use Miro to align faster and ship customer-focused products.