Senior Technical Account Manager

Wispr Flow(1 month ago)

RemoteFull TimeSenior$115,000 - $145,000Customer Experience

About this role

A Senior Technical Account Manager at Wispr Flow is responsible for managing a high-value portfolio of enterprise customers, providing white-glove onboarding and proactive account management to ensure customers realize the full benefits of the Wispr Flow platform. This role involves serving as a technical and strategic advisor, collaborating with cross-functional teams to address customer issues, drive ROI reporting, and lead expansion conversations. The position requires strong organizational skills, an analytical mindset, and the ability to manage complex relationships while mentoring mid-market TAMs.

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Required Skills

Enterprise Onboarding
Account Management
Strategic Partnership
Technical Advisory
ROI Reporting
Issue Management
Mentorship
Product Expertise
Relationship Management
Analytical Mindset

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About Wispr Flow

wisprflow.ai

Wispr Flow is a cutting-edge voice dictation platform designed to transform how users interact with their devices, enabling effortless and accurate text creation through speech. It offers seamless integration with various applications on Mac, Windows, and iPhone, making it the fastest and most efficient way to dictate content. With features like automatic edits and a personalized dictionary, Wispr Flow caters to diverse use cases, including for professionals in fields such as consulting, healthcare, education, and customer support. Companies and individuals alike leverage Wispr Flow to enhance productivity and streamline communication.