Technical Account Manager
Ordergroove(11 days ago)
About this role
Ordergroove is hiring a Technical Account Manager to own the technical relationship for a portfolio of strategic ecommerce customers, ensuring the platform is implemented, optimized, and scaled. This hybrid technical and program-oriented role partners with customer engineering, IT, and ecommerce teams and helps define the TAM function as the company scales.
Required Skills
- Technical Strategy
- Program Management
- Ecommerce Platforms
- API Integration
- Troubleshooting
- Stakeholder Management
- Communication
- System Design
- Google Suite
Qualifications
- BS / BA Degree
About Ordergroove
ordergroove.comOrdergroove is a subscription and recurring-revenue platform that helps enterprise consumer brands turn one‑time purchases into ongoing customer relationships. It provides subscription management, recurring billing, configurable customer experiences (self‑service portals and replenishment flows), and analytics to optimize lifetime value and retention. Ordergroove integrates with merchants’ ecommerce, payments and order/ERP systems to automate fulfillment and reporting. The platform is positioned for “serious brands” seeking predictable revenue and scalable subscription programs.