respond
The Technical Customer Support role focuses on delivering high-quality SaaS product assistance to EMEA customers, handling inquiries via chat and video calls, and collaborating with cross‑functional teams to resolve issues and improve self‑service resources. The position requires strong Arabic and English communication skills and a customer‑centric mindset.
Headquarters
Kuala Lumpur, Malaysia
Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for respond.
respond didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role