Datadog

Technical Escalations Engineer 2 (Monitors Alerting)

Datadog(8 days ago)

HybridFull TimeSenior$125,719 - $169,395 (estimated)Support Engineering
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About this role

A Technical Escalation Engineer on Datadog’s TEE team serves as an in-house product expert focused on advancing the reliability, performance, and observability of the Datadog platform. The role operates at the intersection of Technical Solutions, Engineering, Product, and Customer-facing teams, influencing product direction and global support practices. It is part of a hybrid, global organization that values technical excellence, mentorship, and continuous learning.

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Required Skills

  • Alerting
  • Monitoring
  • Troubleshooting
  • Root Cause
  • APIs
  • Tagging
  • Diagnostics
  • Mentorship
  • Incident Response
  • Customer Advocacy

+2 more

Qualifications

  • BS in Computer Science
  • BS in Engineering
Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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