SecurityScorecard
The Customer Support Engineer at SecurityScorecard is a technical, customer-facing role supporting the company’s cybersecurity ratings platform. The position focuses on delivering a high-quality, customer-centric support experience for enterprise customers while partnering across Product and Engineering. The role also contributes to improving support processes, documentation, and the overall customer experience to help organizations manage cyber risk.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
2013
SecurityScorecard is a cybersecurity company offering a threat-informed third-party risk management platform (TITAN AI) that combines security ratings, continuous vendor monitoring, and risk intelligence. The company provides modules for security ratings, questionnaires, self-monitoring, threat intelligence, and cyber insurance to help organizations across industries manage supplier risk and regulatory compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SecurityScorecard.
SecurityScorecard Buys HyperComply for Risk Management
Sep 16, 2025
Technical Advisor
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