Inovalon

Technical Product Support Analyst II

Inovalon(1 month ago)

Atlanta, GAOnsiteFull TimeMedior$72,597 - $97,822 (estimated)Technical Support
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About this role

The Technical Product Support Analyst II at Inovalon supports customers of Inovalon’s healthcare technology products and contributes to customer success through technical expertise. The role operates within a mission-driven organization focused on improving healthcare outcomes and economics. It requires adherence to privacy and HIPAA requirements and supports the reliability of software, operating systems, and integrated third-party products.

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Required Skills

  • Customer Service
  • Troubleshooting
  • Technical Support
  • Phone Support
  • Email Support
  • Chat Support
  • Problem Resolution
  • Deescalation
  • Knowledge Articles
  • Documentation

+11 more

Qualifications

  • High School Graduate or GED
  • Associate Degree (Preferred)
Inovalon

About Inovalon

inovalon.com

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