Technical Support Engineer-1
RingCentral(25 days ago)
HybridFull TimeJunior$78,240 - $103,369 (estimated)Technical Support
Apply NowAbout this role
Technical Customer Support Representative (Tier 1) at RingCentral serves as a front-line point of contact for customers of the company’s cloud communications platform. The role supports customer experience and service reliability across multiple communication channels and operates within RingCentral’s global engineering and support organization. The position requires availability for US shift hours and may be offered onsite, remote, or hybrid.
Required Skills
- VoIP
- Networking
- Routers
- Modems
- Troubleshooting
- Customer Service
- Communication
- Screen Sharing
- Email Support
- Phone Support
Qualifications
- High School Diploma
- Bachelor's Degree (Preferred)
- English Proficiency C1/C2
- IT/Telecom Certification (Preferred)
About RingCentral
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