Datadog

Technical Support Engineer 2

Datadog(1 month ago)

HybridFull TimeMedior$101,390 - $134,648 (estimated)Technical Solutions
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About this role

A member of Datadog's Technical Solutions team serving as an in-house product expert to enable company growth and drive customer satisfaction. The role focuses on translating customer needs into product feedback and fostering adoption through education and collaboration. This hybrid position emphasizes professional development and offers global benefits, equity, and career pathing.

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Required Skills

  • Technical Support
  • Troubleshooting
  • Integrations
  • Demos
  • Screensharing
  • Zendesk
  • Jira
  • Confluence
  • Programming
  • Linux

+4 more

Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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