Technical Support Engineer - Costa Rica
Torq(1 month ago)
About this role
The Technical Support Engineer at Torq is a Field Engineering team member reporting to the Sr. Director of Field Engineering, contributing to the company’s customer-facing technical efforts for its autonomous SecOps platform. This remote role is based in Poland (preferred Warsaw) and operates Monday–Friday, collaborating with technical peers across time zones in a fast-growing startup environment backed by recent Series C funding. The position supports Torq’s rapid growth and customer adoption while representing the company externally at events and conferences.
Required Skills
- Technical Support
- Security
- Automation
- Scripting
- API Knowledge
- Customer Training
- Customer Service
- Cloud Operations
- Professional Services
- Event Representation
+3 more
About Torq
torq.ioTorq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.
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