Technical Support Engineer (L2/L3)

Qualysoft(5 months ago)

HybridFull TimeMedior$90,939 - $120,840 (estimated)IT Operations

About this role

This role provides 1st to 3rd level support for enterprise IT operations, ensuring stable and reliable functioning of various business applications. It involves managing integrations between CRM, financial, document management, and invoicing systems within a cloud-based environment. The position is embedded in an international, growth-oriented IT services company with exposure to diverse industries and projects. The environment emphasizes collaboration, learning, and long-term career development.

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Required Skills

Technical Support
IT Service Management
System Integration
SLA Management
Team Collaboration
Technical Communication
Technical Documentation
Incident Management
Request Management
Change Management

+6 more

About Qualysoft

qualysoft.com

Qualysoft Group is a competence-based IT services company founded in 1999 that helps organisations with software engineering, digital transformation and IT consulting. They deliver end-to-end solutions such as custom application development, system integration, managed services and product engineering across multiple industries. Operating internationally with a partner ecosystem, Qualysoft emphasizes domain expertise, agile delivery and long-term client relationships. Companies engage them for practical, technology-driven solutions and implementation support.

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