Technical Support Engineer - (Remote – Mexico Only)
Varicent (1 month ago)
About this role
A Technical Support Engineer at Varicent acts as the frontline of customer success for their SaaS revenue performance platform, helping customers maximize product value and productivity. The role partners closely with Product and Engineering teams to ensure exceptional support experiences for global customers. This fully remote position requires working hours aligned to Eastern Standard Time to enable effective collaboration.
Required Skills
- Troubleshooting
- Root Cause
- SQL Scripting
- Relational Databases
- Log Analysis
- HAR Files
- Browser Tools
- Network Fundamentals
- API Integrations
- Client-Server
+6 more
About Varicent
varicent.comVaricent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.