Technical Support Engineer - (Remote – Mexico Only)

Varicent (1 month ago)

RemoteFull TimeMedior$80,588 - $108,503 (estimated)Technical Support

About this role

A Technical Support Engineer at Varicent is part of the Technical Support team delivering exceptional support experiences for customers of Varicent’s SaaS revenue performance solutions. The role focuses on ensuring customer success and service quality while collaborating with Product and Engineering teams. The position supports a global customer base and operates within Eastern Standard Time business hours in a fully remote environment.

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Required Skills

Technical Support
Troubleshooting
Root Cause
SQL Scripting
Relational Databases
Log Analysis
Browser Tools
Network Fundamentals
REST Integrations
Customer Communication

+4 more

About Varicent

varicent.com

Varicent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.