Technical Support Engineer

PetDesk(1 year ago)

HybridContractJunior$60,436 - $81,760 (estimated)Engineering

About this role

A Systems Support Engineer responsible for maintaining and ensuring cohesion of complex systems and integration frameworks across the organization. The role supports operational reliability, documentation, and compliance while working closely with engineering and customer-facing teams. This is a contract-based, hybrid position based in Colombo.

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Required Skills

Integrations
Monitoring
Troubleshooting
Debugging
Log Analysis
Documentation
Collaboration
Communication
Python
.NET

+4 more

Qualifications

BS in Software Engineering

About PetDesk

petdesk.com

This company offers veterinary practice software that helps clinics reclaim time and strengthen client relationships through integrated communication tools, phone systems, direct online booking, AI-powered clinical notes, and customizable marketing. Built for veterinary clinics and hospitals, the platform centralizes scheduling, messaging, and patient records to streamline workflows and reduce administrative burden. Clinics use it to grow revenue and retention by simplifying bookings, automating outreach, and improving in‑clinic efficiency.