Technical Support Engineer
The Access Group(4 months ago)
About this role
A Support Agent at Access is part of the customer-facing team for Access Group’s business management software, helping customers get value from the product and fostering positive relationships. The role embodies the company’s commitment to service excellence and continuous improvement across the customer lifecycle.
Required Skills
- Customer Service
- Telephone Support
- Email Support
- Troubleshooting
- Problem Solving
- Analytical Thinking
- MS SQL
- Debugging Tools
- Communication
- Escalation Management
+1 more
About The Access Group
theaccessgroup.comAccess helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.
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