Technical Account Manager - Enterprise

Motive

9 months ago

4.0 on Glassdoor

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Technical Account Manager (TAM) provides white-glove technical support and executive-level communication for Motive’s Strategic, Enterprise, and Mid-Market accounts within the Global Technical Support organization. The role focuses on proactive account reviews, advocacy for customers across product and engineering teams, and ensuring a seamless customer experience during upgrades and escalations. The TAM acts as the primary technical contact for assigned customers and drives improvements to product performance, processes, and documentation.

Skills

Qualifications

Degree in Computer ScienceDegree in EngineeringUS Export Authorization

About Motive

gomotive.com

The company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.