Technical Support Representative

SpotOn: Sales (Career Site) (14 days ago)

Mexico City, MexicoOnsiteFull TimeJunior$68,091 - $90,977 (estimated)Technical Support

About this role

A Tech Expert at SpotOn is a customer-facing technical role supporting the company’s restaurant-focused point-of-sale and hardware products. The position helps ensure customers can effectively use SpotOn’s payment devices and POS solutions and contributes to overall service quality within the support organization. The role is based onsite and aligns with SpotOn’s mission to empower independent restaurants.

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Required Skills

Hardware Troubleshooting
Networking
POS Integration
Firmware Updates
Connectivity Troubleshooting
Windows
Android
iOS
Salesforce
Zendesk

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About SpotOn: Sales (Career Site)

spoton.com

SpotOn provides point-of-sale systems, payment processing, and business software tailored for restaurants and small businesses. Their platform combines intuitive POS hardware and cloud software with payments, analytics, marketing, and loyalty features to help merchants run operations and grow revenue. SpotOn emphasizes 24/7/365 customer support and integrated solutions that replace piecemeal vendors. Businesses choose SpotOn for industry-focused tools, streamlined payments, and data-driven insights.