Technical Support Specialist - Telecom
ServiceTitan(17 days ago)
About this role
ServiceTitan is hiring Customer Support Advocates to serve as the first point of contact for customers, helping them resolve issues with the company's software through various channels. The role offers opportunities for growth, technical skill development, and making a meaningful impact on small business owners in the trades industry.
Required Skills
- Customer Support
- Troubleshooting
- Technical Support
- Communication
- Problem Solving
- Product Knowledge
- De-escalation
- Workflows
- Call Flow Analysis
- SIP
About ServiceTitan
servicetitan.comOur all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
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