Technical Support Team Leader
The Access Group(19 days ago)
About this role
This role involves mentoring technical support engineers, ensuring high-quality customer support, and collaborating with internal teams to resolve issues and improve services. The position is key to delivering exceptional service levels and contributing to product feedback and continuous improvement within a large business management software company.
Required Skills
- Customer Support
- Mentoring
- Problem Solving
- Communication
- Organisation
- Teamwork
- Customer Service
- Product Feedback
- Issue Resolution
About The Access Group
theaccessgroup.comAccess helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.
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