Technicien(ne) support informatique / IT Helpdesk support
2K(11 days ago)
About this role
The Helpdesk Specialist at Gearbox Studio Québec joins the IT Support team to provide Level 1 and 2 technical assistance for studio hardware and software, manage user accounts, and support employee onboarding and offboarding. The role supports game development teams and contributes to maintaining documentation, inventory, and ticket resolution.
Required Skills
- Windows
- Mac
- Linux
- TCP/IP
- Active Directory
- Perforce
- Jira
- Confluence
- Git
- Troubleshooting
+3 more
About 2K
2k.com2K is a global video game publisher that produces and markets interactive entertainment across consoles, PC, and mobile. It publishes titles in today’s most popular genres — shooters, action, role‑playing, strategy, sports, casual, and family entertainment — and is known for major franchises such as NBA 2K, WWE 2K, Borderlands, BioShock, and XCOM. Working with internal and external development studios, 2K supports live services, DLC, and post‑launch content with a focus on high production values and community engagement.