IT Helpdesk
WIZELINE
About this role
A Helpdesk Tier 1 Support Analyst at Wizeline is an entry-level IT role based on-site in Bogotá, supporting the company's global technology operations. The position is part of the broader technology team in an AI-native organization and offers opportunities to collaborate with distributed teams while contributing to user satisfaction and operational continuity.
Skills
Qualifications
About WIZELINE
wizeline.aiWizeline is a global technology services and AI-driven product engineering company that helps enterprises design, build, and scale digital products. They combine software engineering, data, and AI expertise to modernize platforms and deliver custom solutions across industries like fintech, media, healthcare, and retail. Wizeline also emphasizes nearshore delivery and strong product strategy to help teams move faster while maintaining quality and scalability.
Recent company news
Caisse de dépôt et placement du QuébecWizeline Continues Accelerated Growth with Strategic Investment from CDPQ
Sep 1, 2021
The Manila TimesWizeline Unveils Marketing ^ AI™
Aug 12, 2025
GlobeNewswireWizeline Strengthens Leadership Team with Key Promotions and New CFO
Jan 23, 2025
University of Miami NewsSecond-year Law Student Pursues Interest in Technology Law
Feb 28, 2023
Nearshore AmericasExclusive: Wizeline’s New Majority Shareholder Will Empower an Enduring Vision
Sep 2, 2021
About WIZELINE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for WIZELINE.
Salary
$62k – $85k
per year