Training Coordinator, Community Impact Call Center

Foundation for California Community Colleges(29 days ago)

RemoteFull TimeMedior$50,000 - $52,500Customer Service

About this role

The Training Coordinator for the Community Impact Call Center supports the Foundation for California Community Colleges in delivering high-quality service to Californians accessing social services. This limited-term, fully remote (California-only) role focuses on managing the call center’s training and staff development programs to ensure consistent, mission-aligned support to disadvantaged communities.

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Required Skills

Training Facilitation
Onboarding
Curriculum Development
Learning Management
Quality Assurance
Queue Management
Call Center
Microsoft Office
Presentation
Communication

About Foundation for California Community Colleges

foundationccc.org

The Foundation for California Community Colleges is the official foundation dedicated to supporting the Board of Governors, the Chancellor’s Office, and the entire California Community College system. It aims to enhance educational opportunities, workforce development, and financial aid for students across California's community colleges. Through various programs and initiatives, the Foundation works to strengthen the state's community colleges and improve access to higher education for all Californians.

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