VP Marketing

Gorgias(3 months ago)

HybridFull TimeExecutive$238,700 - $263,800Marketing

About this role

The VP Marketing at Gorgias will lead the storytelling and positioning of the company's Conversational Commerce platform, focusing on educating merchants about AI-driven customer engagement. This role involves defining product narratives, launching new capabilities, and orchestrating go-to-market strategies to drive adoption among mid-market and enterprise segments. The VP will collaborate closely with Product and Sales teams to translate product innovations into market impact while overseeing a marketing team of 19.

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Required Skills

Product Marketing
Educate Merchants
Define Positioning
Messaging Development
Content Creation
Partnership Building
GTM Acceleration
Event Distribution
Targeted Marketing Strategies
Adoption Expansion

+9 more

About Gorgias

gorgias.com

Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.