Workforce Supervisor

Acquire(4 days ago)

Pasig City, PhilippinesOnsiteFull TimeSenior$70,000 - $90,000Workforce Management

About this role

Acquire Intelligence is seeking a Workforce Supervisor to oversee call center operations, manage and train staff, and ensure efficiency and compliance in a fast-paced environment. The role is integral to maintaining high performance and customer satisfaction through effective team management and process optimization.

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Required Skills

workforce management
Call Center Software
Excel
VBA
SQL
Erlang
Genesys
Cisco
eWFM
Staff Supervision

Qualifications

College Graduate

About Acquire

acquire.ai

Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.

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