2026 Training and Quality GVPJK

Philip Morris International(1 month ago)

Makati City, PhilippinesOnsiteFull TimeTrainee$36,582 - $50,612 (estimated)Quality Assurance

About this role

A Quality Evaluator assesses the quality of customer contacts (calls, chat, email) to ensure adherence to established program standards and to provide insights that support performance improvement. This entry-level role contributes to maintaining program consistency and quality controls while working with cross-functional stakeholders. Position is based in Makati City.

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Required Skills

Call Monitoring
Call Evaluation
Quality Auditing
Reporting
Calibration
Communication
Microsoft Office
Multi-Tasking
Detail Oriented
Program Knowledge

Qualifications

Bachelor's Degree in Related Field

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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