Account Director, Commercial Sales (Mid Market - Net New + Existing)

Pendo

2 months ago

3.1 on Glassdoor

New York City, NY

Hybrid

Full Time

Senior

3 applicants

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About this role

The Mid Market Account Executive at Pendo is a quota-carrying sales role focused on driving subscription renewals while identifying and landing new business and expansion opportunities. The role supports customer retention and revenue growth by partnering cross-functionally with Customer Success, Finance, Legal, and Product teams to ensure seamless deal execution. This position is customer-facing and strategic, contributing directly to company revenue goals and long-term customer success.

Skills

Qualifications

Bachelor's Degree

About Pendo

pendo.io

Pendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.