Account Manager, H5P Group

D2L(1 month ago)

HybridFull TimeMedior$51,350 - $62,475Customer Success

About this role

D2L/H5P Group is hiring an Account Manager to support a fast-growing ed‑tech business focused on interactive learning content. The role sits between Customer Success and Account Management, contributing to customer satisfaction and the company’s growth while collaborating with international teams. The position is based in Kitchener (HQ) or Toronto and supports D2L’s mission to transform the way the world learns.

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Required Skills

Renewals
Upselling
Churn Prevention
Account Management
Customer Success
Relationship Building
Coaching
Training
Communication
Multitasking

+5 more

About D2L

d2l.com

New Relic is a cloud‑based observability platform that provides full‑stack visibility into applications, infrastructure, logs, metrics, and distributed traces. Its New Relic One SaaS offering unifies telemetry, real‑time dashboards, alerting, and analytics (NRQL) so engineering and DevOps teams can detect, investigate, and resolve performance and reliability issues across cloud‑native and hybrid environments. The platform includes APM, infrastructure monitoring, log management, synthetic monitoring, and serverless/container integrations, and connects to major cloud providers and toolchains. Organizations use New Relic to speed root‑cause analysis, reduce downtime, and optimize resource usage by correlating operational data across the stack.