Account Manager
SmithRx(1 month ago)
About this role
The Account Manager on SmithRx's Customer Success team is responsible for ensuring post-sale success and long-term satisfaction of PBM customers by acting as a trusted advisor to operational leadership. The role begins at implementation and owns the client success plan while coordinating cross-functional teams to achieve client business goals. The position focuses on retention, risk identification, and advocating for clients across product and operations.
Required Skills
- Reporting
- Data Analysis
- Customer Satisfaction
- Client Retention
- Relationship Management
- Business Analysis
- Project Management
- Issue Resolution
- Product Evaluation
- Escalation Management
+5 more
Qualifications
- Bachelor's Degree
About SmithRx
smithrx.comSmithRx is a modern pharmacy benefit manager (PBM) that delivers radically transparent pharmacy benefits through a 100% pass‑through pricing model. They help employers, health plans, and other organizations control pharmacy spend with clear pricing, detailed reporting, and tailored clinical and cost‑management programs. By eliminating spread pricing and prioritizing auditability and client alignment, SmithRx positions itself as a trusted partner for lowering drug costs and improving medication outcomes.
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