Unify

Customer Activation

Unify(1 month ago)

New York, NYOnsiteFull TimeMedior$115,400 - $153,541 (estimated)Customer Success
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About this role

The Customer Activation role at Unify is responsible for managing the customer journey from activation through renewal, ensuring quick time-to-value and fostering deep adoption of the platform. This position acts as a primary strategic partner, guiding customers post-activation with structured touchpoints and identifying potential expansion opportunities aligned with their needs. Additionally, the role requires leveraging data to inform strategy and providing product feedback to enhance the customer experience, all while aiming to reduce churn risk and drive measurable revenue growth.

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Required Skills

  • Customer Activation
  • Customer Journey
  • Onboarding
  • Rapid Time-To-Value
  • Deep Adoption
  • Implementation
  • Technical Setup
  • Stakeholder Alignment
  • Monthly Touchpoints
  • Adoption Gaps

+23 more

Unify

About Unify

unifygtm.com

Unify is a comprehensive growth platform that transforms business expansion into a science through leveraging intent signals. The system enables organizations to capture crucial intent data, automate engagement with AI agents, and run personalized outbound marketing campaigns all from a single interface. Unify's robust tools empower users to create and manage scalable workflows that enhance prospect outreach, making it easier to reach the right audience at the right moment. By using Unify, businesses can drive pipeline growth and optimize revenue generation efficiently.

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