Application Support Analyst - (Remote – Mexico Only)

Varicent (1 month ago)

RemoteFull TimeMedior$84,478 - $113,727 (estimated)Technical Support

About this role

The Technical Support Engineer will be part of Varicent’s Technical Support team, serving as the frontline for customer success and helping clients maximize the value of Varicent’s SaaS solutions. The role supports a global customer base and partners with Product and Engineering to ensure exceptional support experiences. This is a fully remote position that requires alignment with Eastern Standard Time business hours.

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Required Skills

Technical Support
Troubleshooting
Root Cause
SQL
Databases
Client-Server
Web Support
Log Analysis
HAR Files
Browser DevTools

+8 more

About Varicent

varicent.com

Varicent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.