Associate Customer Success Manager

Buyers Edge Platform, LLC(10 days ago)

RemoteFull TimeJunior$57,143 - $76,542 (estimated)Customer Success

About this role

The Associate Customer Success Manager supports customers of ArrowStream’s foodservice supply chain cloud platform, serving as a primary liaison during implementation and the handoff to long-term account management. This remote role focuses on ensuring successful customer adoption of the company’s SaaS products through guidance, enablement, and data-driven insights. The position is within a fast-growing Buyers Edge Platform serving restaurant, distributor, and manufacturer partners.

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Required Skills

Customer Support
Training
Data Analysis
Troubleshooting
Documentation
Microsoft Excel
Ticketing
Account Management

About Buyers Edge Platform, LLC

buyersedgeplatform.com

Buyers Edge Platform (BEP) provides data and technology for the foodservice supply chain. The company delivers data-driven insights and software designed to optimize procurement, increase transparency, and boost operational efficiency for distributors, suppliers, and operators. BEP centralizes purchasing intelligence, benchmarking, and spend-management tools to help customers make better buying decisions and streamline sourcing. By combining analytics with procurement workflows, Buyers Edge Platform helps modernize foodservice sourcing and drive cost and waste reduction.

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