Customer Success Manager

Enable(1 month ago)

HybridFull TimeManager$152,839 - $197,867 (estimated)Customer Success

About this role

The Customer Success Manager at Enable is responsible for owning post-sale customer relationships and guiding customers toward achieving their goals with the rebate management platform. The role includes managing a small team of Implementation Analysts and overseeing onboarding and adoption. It also involves shaping and refining Customer Success processes and serving as a key liaison between customers and internal product teams. This position is based in Toronto within a rapidly growing, global SaaS company focused on transforming supply chain rebate management.

View Original Listing

Required Skills

Customer Onboarding
Stakeholder Management
Relationship Building
Helpdesk Support
Customer Training
Content Creation
Product Feedback
Team Leadership
Process Improvement
Change Management

+4 more

About Enable

enable.com

Enable is a SaaS platform that turns B2B rebate programs into a growth engine by centralizing and automating rebate management. Its collaborative software streamlines program configuration, claims, calculations, reconciliation, and analytics to reduce manual work, disputes, and payment errors. Enable integrates with finance and ERP systems to give finance, sales, and channel teams better visibility and control over rebates. Companies use it to scale complex incentive programs, improve partner relationships, and drive profitable growth.

View more jobs at Enable →