Client Experience Internship (f/m/d)

Upvest(2 months ago)

RemoteTemporaryIntern$33,045 - $46,754 (estimated)Client Impact

About this role

The Client Experience Internship at Upvest involves providing exceptional support to B2B clients in the fintech space, primarily through effective communication channels such as email, Slack, and phone. The intern will assist clients with operational and administrative issues, proactively inform them about service-related events, and contribute to continuous improvement by maintaining service levels and building strong client relationships. The role requires collaboration with internal teams to resolve client requests and enhance the overall client experience within a dynamic and fast-growing environment.

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Required Skills

Client Support
Problem Solving
Relationship Building
Communication Skills
Organizational Skills
B2B Experience
Proactive Approach
Fintech Knowledge
Administrative Skills
Cross-Functional Collaboration

+6 more

Qualifications

Background in Business Administration, Finance, Economics, or adjacent fields

About Upvest

upvest.co

Upvest is a leading investment API platform that enables businesses to create customized investment experiences for their users. It offers a wide range of solutions, including fractional investing in stocks and ETFs, automated saving plans, and crypto asset custody. With a focus on scalability and modularity, Upvest empowers companies to provide efficient and seamless investments across various asset classes, catering to their users’ unique financial needs. Organizations partner with Upvest to leverage its advanced technology and robust infrastructure, ensuring they can deliver high-quality investment services efficiently.

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