Client Success Manager - Loqate (3889)

GBG(26 days ago)

HybridFull TimeManager$137,932 - $179,682 (estimated)Customer Success

About this role

The Client Success Manager for Loqate Americas will drive engagement and retention across a portfolio of 1,100+ accounts, supporting location intelligence and address verification SaaS products. The role focuses on developing scalable processes to identify growth opportunities and ensure customers realize value across enterprise, mid-market, and self-serve segments. This is a high-impact position that partners with sales, product, and marketing to support revenue expansion and customer advocacy.

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Required Skills

Onboarding
KPI Tracking
Relationship Building
Account Reviews
Usage Monitoring
Renewal Management
CRM
Communication
Time Management
Process Improvement

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About GBG

gbgplc.com

GBG is a leading provider of identity verification and fraud prevention solutions, helping organizations efficiently validate and verify the identity and location of their customers. With a strong emphasis on compliance and risk management, GBG offers a suite of tools designed to reduce fraud while enhancing customer onboarding experiences. Their innovative services include digital identity verification, location intelligence, and document verification, which are trusted by businesses of all sizes across various industries. Through their comprehensive approach, GBG empowers clients to combat fraud without compromising customer satisfaction.