Client Support Specialist (Workplaces - B2B)
Clipboard Health
About this role
A Client Support Specialist (Workplaces - B2B) at Clipboard Health is responsible for providing proactive, voice-based customer support to workplace clients, addressing issues related to shifts, payments, and platform use. The role requires effective communication, problem-solving, and collaboration with cross-functional teams to enhance client experience and prevent churn. Utilizing tools like Zendesk, the Specialist will manage inquiries, document interactions, and contribute to process improvements, all while upholding fast and high standards of service.
Skills
About Clipboard Health
www.clipboardhealth.comClipboard Health is a platform that connects healthcare facilities with qualified professionals to fill shifts quickly and efficiently. By offering flexible staffing solutions, it enables healthcare workers to choose shifts that fit their lifestyles while ensuring facilities have access to dependable staff. The service is designed to alleviate the stress of unfilled shifts and provides immediate payment for professionals after they complete their shifts, enhancing user satisfaction. Additionally, Clipboard Health is Joint Commission certified, ensuring compliance with industry standards for quality and safety.
Recent company news
STATUber for nursing is here — and it’s not good for patients or nurses
Mar 31, 2025
Fierce HealthcareClipboard Health, an online hiring platform, snags $80M to expand into more cities
Apr 20, 2022
Sequoia CapitalPartnering with Clipboard: Taking Care of Caregivers
Apr 18, 2022
Business WireClipboard Health Secures Total of $80M in Funding, Reaching $1.3B Valuation
Apr 19, 2022
TechCrunchClipboard Health, which matches health workers with facilities, raises $80M
Apr 18, 2022
About Clipboard Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Clipboard Health.
Salary
$53k – $71k
per year
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