Contact Center Quality Manager
IQVIA
About this role
The Contact Center Quality Manager supports Copay Contact Center programs by ensuring quality standards and operational effectiveness across patient services. This is a client-facing role that partners with cross-functional teams to drive quality solutions and continuous improvement within a contact center environment.
Skills
Qualifications
About IQVIA
iqvia.comIQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.
Recent company news
MarketBeatCannell & Spears LLC Sells 28,433 Shares of IQVIA Holdings Inc. $IQV
3 days ago
MarketBeatCriteria Caixa S.A.U. Takes Position in IQVIA Holdings Inc. $IQV
4 days ago
IQVIAOne Home Partner Program
Oct 9, 2025
MarketBeatEarnest Partners LLC Decreases Stake in IQVIA Holdings Inc. $IQV
4 days ago
MarketBeatCinctive Capital Management LP Makes New $2.51 Million Investment in IQVIA Holdings Inc. $IQV
2 days ago
About IQVIA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for IQVIA.
Salary
$80k – $95k
per year
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