Contact Centre Team Leader (Hybrid)
Goodlord
About this role
A leadership role overseeing a team of Referencing members at Goodlord, focusing on guiding team performance, fostering a positive work environment, and ensuring continuous improvement. The position involves managing daily operations, motivating staff, and collaborating with various stakeholders in a dynamic scale-up company dedicated to improving the rental experience in the UK.
Skills
About Goodlord
www.goodlord.coGoodlord is a leading digital platform in the UK that streamlines the lettings process, providing end-to-end solutions for letting agents and property managers. The comprehensive software includes services such as referencing, insurance, tenancy management, and rent collection, all designed to enhance efficiency and compliance while maximizing revenue for agencies. By simplifying property management, Goodlord not only improves operational workflows but also offers insights and training resources for agents, making it a trusted choice among numerous letting agencies across the UK.
Recent company news
Yahoo Finance UK'We went from scrappy challenger to lettings industry leader almost overnight'
Sep 5, 2025
Goodlord7 reasons why you must urgently review your landlord terms of business
Dec 3, 2025
GoodlordResi founder Alex Depledge MBE joins Goodlord as Non-Executive Director
Dec 17, 2025
GoodlordWhy deposit replacement schemes are more important than ever
Aug 29, 2025
GoodlordThe best proptech CRM integrations with Goodlord: Alto
Dec 16, 2025
About Goodlord
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Goodlord.
Salary
$67k – $90k
per year