Customer Account Manager - SMB
HackerRank(1 month ago)
About this role
A Customer Account Manager at HackerRank is an early-career role focused on supporting SMB customers and ensuring they receive value from HackerRank's products. The position is oriented around developing foundational account management capabilities while working closely with senior team members and cross-functional partners. The role emphasizes strong customer experience, professional growth, and collaboration.
Required Skills
- Account Management
- Renewals
- Customer Adoption
- Relationship Management
- CRM
- Communication
- Collaboration
- Retention
- Expansion
- Data Management
About HackerRank
hackerrank.comHackerRank is an online platform for coding tests and technical interviews that helps companies assess, interview, and hire software developers. It provides a library of pre-built and customizable coding challenges, real-world programming tasks, timed assessments, and live pair‑programming interview tools across many languages and frameworks. The platform automates scoring and ranking, offers analytics and reporting, and integrates with ATS and recruiting workflows to streamline screening at scale. Organizations use HackerRank to run prescreens, take‑home projects, and interview sessions that support skills‑based hiring.