Customer Advocacy & Community Marketing Manager

Anrok

4 months ago

San Francisco, CA

Onsite

Full Time

Manager

2 applicants

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About this role

The Customer Advocacy & Community Marketing Manager at Anrok is responsible for transforming customers into advocates to drive business growth. This role includes building and managing a customer reference program, producing engaging customer content such as video testimonials and case studies, and overseeing the Customer Advisory Council and community initiatives. The manager will also develop reputational strategies on review platforms, coordinate customer speaking opportunities, and track the impact of advocacy efforts on sales performance.

Skills

About Anrok

anrok.com

Anrok is a sales tax automation platform designed for modern commerce, specializing in global sales tax and VAT compliance. It streamlines sales tax operations through automated processes, allowing businesses to scale across borders without the burden of tax-related complexities. Anrok integrates seamlessly with existing financial systems, ensuring accurate tax calculations, filing, and remittance, thus protecting revenue as companies grow. Clients appreciate Anrok for its ability to enhance operational efficiency and simplify compliance, making it a trusted choice among fast-growing enterprises.