Customer Customer Support Specialist - Integrations & Analytics

Crunchtime(26 days ago)

RemoteFull TimeJunior$57,135 - $76,520 (estimated)Customer Support

About this role

Crunchtime provides a platform that powers operations for global restaurant brands. The Customer Support Analyst will help maintain high-quality customer support, contribute to process and technology improvements, and grow within a distributed, product-focused company. The role offers the chance to make an immediate impact supporting Crunchtime’s software used across thousands of locations.

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Required Skills

Customer Support
Troubleshooting
Data Analysis
Communication
Ticketing
Account Management
Cross-Functional
POS Systems
SQL
Jira

+3 more

Qualifications

Bachelors Degree

About Crunchtime

crunchtime.com

Crunchtime is a restaurant operations and analytics platform that provides software for multi-unit restaurant brands to manage operations, inventory, labor, and financial performance. Its cloud-based suite includes modules for inventory and purchasing, recipe and food‑cost management, labor scheduling and timekeeping, POS integrations, and operational reporting to improve profitability and consistency across locations. Enterprise and multi‑unit operators use Crunchtime for real‑time visibility, forecasting, compliance, and to streamline workflows that drive better customer experiences and scalable growth.

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