Customer Engagement & Adoption Specialist (Remote - Mexico Only)

Varicent (2 months ago)

HybridFull TimeMedior$93,395 - $124,542 (estimated)Customer Success

About this role

The Product Adoption Specialist is a customer-facing role focused on driving value and adoption of Varicent’s AI-enabled SaaS product portfolio. This hybrid position ensures a smooth transition from sale or implementation to product activation by combining deep product and AI knowledge with coaching and enablement. The role’s primary objective is to increase customer engagement and product stickiness, helping customers achieve measurable business outcomes with Varicent’s AI capabilities.

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Required Skills

AI Onboarding
Product Knowledge
Customer Follow-ups
Content Creation
Usage Monitoring
Feedback Collection
Relationship Building
Internal Enablement
Feature Testing
Event Participation

+1 more

About Varicent

varicent.com

Varicent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.

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